PRIVACY POLICY

Effective Date: 9 January 2025

XAZ YOGA “we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website www.xazyoga.com (the “Site”) and purchase our videos. It also explains your rights under the General Data Protection Regulation (UK GDPR) and other applicable laws.

By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Who We Are

XAZ YOGA is based in the United Kingdom and offers digital videos for purchase. For any privacy-related queries, please contact us at:
Email: flow@xazyoga.com

2. Information We Collect

When you buy something on this website, we collect personal information from you to fulfill the order. If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) Squarespace Payments will also collect payment information from you. You can read their privacy policy at www.squarespace.com/privacy

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We collect the following types of personal information when you interact with our Site:

Information You Provide:

  • Communication details (if you contact us for support or enquiries).

Automatically Collected Information:

  • IP address, browser type, device information, and usage data (collected via Squarespace’s analytics tools and cookies).

c) Payment Information:

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process orders: Deliver purchased videos and handle payment processing.

  • To communicate with you: Provide order confirmations, updates, and respond to enquiries.

  • To improve our services: Analyse website usage to enhance the user experience.

  • To comply with legal obligations: Fulfil legal or regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third-party providers such as Squarespace to facilitate payments, analytics, or other operational needs.

  • Legal Requirements: To comply with legal obligations or respond to lawful requests (e.g., from law enforcement).

  • Business Transfers: In the event of a business sale, merger, or acquisition, your data may be transferred as part of that transaction.

5. Cookies and Analytics

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

6. Data Security

We take reasonable measures to protect your personal data against unauthorised access, alteration, or destruction. Squarespace provides SSL encryption for data transfers. However, no online system is 100% secure, and we cannot guarantee the absolute security of your data.

7. International Users

Our website can be accessed worldwide. By using our Site, you acknowledge that your personal data may be transferred to and processed in the UK or other countries where our service providers operate.

If you are located outside the UK, you consent to the transfer of your data to the UK, where data protection laws may differ from those in your jurisdiction. We will take appropriate safeguards to protect your data in compliance with applicable laws.

8. Your Rights (UK and EU Users)

If you are located in the UK or EU, you have the following rights under GDPR:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request corrections to inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data, subject to legal obligations.

  • Right to Restrict Processing: Request limitations on how we use your data.

  • Right to Data Portability: Request your data in a structured, machine-readable format.

  • Right to Object: Object to data processing for direct marketing or legitimate interests.

To exercise these rights, please contact us at flow@xazyoga.com. We will respond within 30 days, as required by law.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, or reporting requirements. If you request deletion of your account or data, we will securely remove it, subject to legal obligations

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of external sites before providing any personal information.

11. Marketing Email

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

12. Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

  • It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

13. Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

14. Form Blocks

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Submission forms are sent to flow@xazyoga.com

15. Blog Posts

Our website may feature blog posts that provide tips, insights, and other content related to yoga, wellness, and lifestyle. Please note the following regarding blog posts:

  • Cookies and Analytics:
    When you read or interact with blog posts, we may collect non-personal data through cookies or similar technologies, such as your browsing behavior or preferences, to improve the content we provide. Please refer to our Cookies Policy for more details.

  • Third-Party Links:
    Blog posts may include links to third-party websites or resources. We are not responsible for the privacy practices or content of these third-party sites. Please review their respective privacy policies before providing personal information.

  • Email Subscriptions:
    If you subscribe to receive blog updates via email, we will only use your email address for the purpose of sending updates. You can unsubscribe at any time by following the link in our emails or contacting us directly.

  • Changes to Blog Content:
    We may update, modify, or remove blog posts at our discretion. Any changes to the handling of your personal data related to blog interactions will be updated in this Privacy Policy.

16. Embedded YouTube Videos

Our website features YouTube videos embedded for viewing yoga classes and other content. Please note the following regarding embedded YouTube content:

  • Data Collection: When you view an embedded YouTube video on our site, YouTube (operated by Google) may collect data about your activity, including your IP address, interaction with the video, and other usage analytics.

  • Cookies: Embedded YouTube videos may use cookies to track video performance and user behavior. These cookies operate under YouTube’s Privacy Policy.

  • Third-Party Control: We do not control the data collection or usage by YouTube. For more details on how YouTube processes your data, please refer to YouTube’s Privacy Policy.

  • Your Consent: By interacting with embedded videos, you acknowledge that your data may be shared with YouTube and agree to their data practices.

If you have any concerns or wish to opt out of YouTube's data collection, please manage your cookie settings or avoid interacting with embedded videos.

17.Third-Party Services

We may share your personal information with trusted third-party services such as Squarespace (our website hosting and e-commerce provider) for payment processing, fraud detection, and analytics. These third-party services may collect and process your data in accordance with their own privacy policies. Please refer to the privacy policies of these services to understand how they handle your data.

18. Squarespace’s Role as Data Processor

In operating this website, we use Squarespace as our hosting provider, which processes personal data on our behalf. As a data processor, Squarespace is contractually obligated to protect your data and only process it according to our instructions. For more information, refer to their privacy policy linked above.

19. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.